2016 reports: Volunteering

This is one of a series of annual reports. We would really welcome your questions, comments and ideas in the ‘Leave a Reply’ box at the end.

Manager’s report

We really value the input of our volunteers and the Hub would not run without them. We currently have over 30 volunteers and they carry out many different duties, from working in the Café, to helping in the office or with leafleting and keeping the park notice boards up to date. The volunteers are supported by a small staff team and trained and encouraged to develop their skills further.

Last autumn we had a Volunteer Party and before Christmas staff and volunteers went for a meal in Green Lanes giving everybody the opportunity to meet and to get to know each other better.

Currently our base of volunteers is very stable. We have:

  • 15 Cafe volunteers (including two volunteers who come in with a support worker)
  • 2 Youth volunteers in the Café – under 18
  • 4 Office volunteers
  • 3 Volunteers in the Fundraising Group
  • 1 Volunteer helping with the building
  • 9 Board Members

A lot of volunteers have also been helping with distribution of Hub publicity and a few have taken on several roles in the organisation.

Here are the main reasons why some of our volunteers get involved:

  • Giving back to the community
  • Wanting to be involved in something useful
  • Personal contact and wanting to be part of a group/sense of belonging
  • Gaining new experience and new skills
  • Improving work chances / improve CV/ Duke of Edinburgh Award

Volunteering at the Hub is an opportunity to help and support the community, meet new people and be part of it.

Carola Kornfeld
Office Manager

Volunteers’ views

My name is Yvonne

“I have been volunteering since June 2016 as a café assistant. I started volunteering because I have a history of depression and social isolation and thought it would be healthy for me to work with people.

I enjoy all the tasks in the café. There are days when I like standing at the sink washing up and looking out the window. It’s nice to switch off whilst doing something.

The greatest moment in the Hub so far was Bonfire night. It was very busy but passed off smoothly.

I like volunteering in the Hub because it gets me out of the house and I’m doing something useful for the local community. I am also engaging/meeting with people.

If I had to describe volunteering in the Hub using 3 words only, those would be fun, educational, community. In addition I would like to say, I am very appreciative of the presence of the hub in my life.”

My name is Caroline

“I have been volunteering since January 2015 as a café assistant. I started because I am planning for my retirement and thought it would be fun, sociable and keep me active. I have also been active in the Friends of Lordship Rec for the last 15 years, working for the park’s regeneration and feel very proud when I see the Hub full of people enjoying a great day at their local park. It wasn’t always like that, 15 years ago the park could be deserted – sometimes my son and I were the only people there.

What I like most Is serving the customers with a welcome smile and encouraging them to try something they haven’t tried before. The flapjacks are the best anywhere.

The best thing, I think, is that it is always lovely when a customer says “thanks that was delicious”. Although perhaps the greatest moment was realising I had mastered making a latte and a cappuccino!

I like volunteering because I enjoy the company of the other volunteers and the staff – it is great working as part of a team especially with younger people.

If I had to describe volunteering in the Hub using 3 words only, those would be worthwhile, busy, fun.

My name is Danyal

“I have been volunteering since last year as a café assistant. I started volunteering to be part of the community, gain work employment skills and independent living skills like cooking and cleaning.

The task I like most is cooking and baking.

My greatest moment in the Hub so far was making food, especially “Brownies”.

I like volunteering in the Hub because of the cooking and because the staff are very friendly & supportive.

If I had to describe volunteering in the Hub using 3 words only, those would be friendly, fun, helpful.

I have always wanted to say that the Hub has been very supportive &
understanding right from the start.”

We would really welcome your questions, comments and ideas in the ‘Leave a Reply’ box below.

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